§ 05Selected Initiatives

Selected initiatives in commercial growth and transformation.

These initiatives illustrate how I approach complex commercial challenges: identifying the customer-relevant economic problem, redesigning the operating system, and building the governance needed to sustain performance.

Cases
07
Publication Posture
Public register — no confidential figures
  1. ISalam Mobile — logo

    National Mobility Sales Engine and Channel Scale

    Context
    Salam Mobile
    Period
    2021 – 2024

    Capabilities Demonstrated

    • Greenfield Launch
    • Channel Development
    • National Sales
    • Customer Acquisition
    • Forecasting
    • CRM
    • DMS
    • Commercial Governance
    1. 01 — Challenge

      Build a national commercial organization and customer-acquisition engine for a greenfield mobile launch.

    2. 02 — Contribution

      Designed the sales strategy, channel architecture, operating governance, forecasting model and partner-execution structure.

    3. 03 — Approach

      Territory planning, retail and indirect-channel rollout, partner enablement, KPI governance, customer-journey management and omnichannel support.

    4. 04 — Outcome

      Built a national sales engine generating hundreds of millions in annual gross revenue, double-digit growth, broad nationwide distribution and hundreds of thousands of launch-year acquisitions.

  2. IISalam Telecom — logo

    Fixed and Mobile Indirect-Channel Transformation

    Context
    Salam Telecom
    Period
    2024 – Present

    Capabilities Demonstrated

    • Fixed GTM
    • Operating-Model Transformation
    • Partner Governance
    • Analytics
    • Incentives
    • Change Leadership
    1. 01 — Challenge

      Improve fixed-service conversion, customer activation, channel economics and partner accountability across a large national operation.

    2. 02 — Contribution

      Redesigned the end-to-end funnel and customer journey, introduced assisted onboarding and field-sales motions, transformed the franchise model and implemented enterprise performance governance.

    3. 03 — Approach

      Journey diagnostics, segmentation, funnel analytics, partner enablement, dashboards, incentive design and operating-model change.

    4. 04 — Outcome

      Materially improved conversion, reduced onboarding from several days to same-day activation, lowered the associated channel cost base and delivered strong forecast accuracy and double-digit partner-productivity improvement.

  3. IIIAssr Commercial Group — logo

    B2B Device and Technology Go-to-Market Engine

    Context
    Assr Commercial Group
    Period
    2020 – 2021

    Capabilities Demonstrated

    • B2B GTM
    • Devices
    • IoT
    • Partnerships
    • Forecasting
    • Revenue Operations
    1. 01 — Challenge

      Create a national B2B commercial operation across devices and technology solutions.

    2. 02 — Contribution

      Built portfolio logic, segment strategy, partnerships, sales governance, forecasting and executive operating cadence.

    3. 03 — Approach

      Market segmentation, portfolio design, partner strategy, pricing, pipeline governance and commercial reviews.

    4. 04 — Outcome

      Built a substantial annual-revenue business across smartphones, Internet of Things solutions, customer-premises equipment and mobile-connectivity products.

  4. IVAssr Commercial Group — logo

    Allo Commercial Model Creation

    Context
    Assr Commercial Group
    Period
    2020 – 2021

    Capabilities Demonstrated

    • Product Strategy
    • Go-to-Market
    • Pricing
    • Sales Design
    • Launch Execution
    • Operations
    1. 01 — Challenge

      Create an integrated consumer proposition and the commercial system required to bring it to market.

    2. 02 — Contribution

      Designed the product, pricing, marketing, sales organization, go-to-market strategy and operating model.

    3. 03 — Approach

      Proposition design, pricing, segmentation, channel planning, campaign coordination and operating governance.

    4. 04 — Outcome

      Implemented the complete commercial model and generated tens of thousands of customer acquisitions.

  5. VAssr Commercial Group — logo

    MVNO Venture Strategy and Development

    Context
    Assr Commercial Group
    Period
    2020 – 2021

    Capabilities Demonstrated

    • MVNO Strategy
    • Market Entry
    • Financial Modelling
    • Regulatory Engagement
    • Partner Evaluation
    • Venture Development
    1. 01 — Challenge

      Assess and structure a proposed MVNO venture supported by a commercially viable market-entry model.

    2. 02 — Contribution

      Led market assessment, host-operator evaluation, regulatory engagement, customer segmentation, commercial modelling and operating-model development.

    3. 03 — Approach

      Combined market sizing, partner assessment, proposition design, financial planning, regulatory coordination and cross-functional workstream governance.

    4. 04 — Outcome

      Completed the market, partner, regulatory, commercial and financial workstreams required to assess and structure the proposed venture.

  6. VIFRIENDI Mobile — logo

    FRIENDI Jordan and Saudi Arabia Greenfield Channels

    Context
    FRIENDI Mobile
    Period
    2009 – 2013

    Capabilities Demonstrated

    • Market Entry
    • MVNO Distribution
    • Partner Activation
    • Incentives
    • Channel Governance
    1. 01 — Challenge

      Establish market-entry distribution in Jordan and subsequently build a national indirect channel in Saudi Arabia.

    2. 02 — Contribution

      Designed distribution plans, selected partners, created commission systems, introduced stock controls and established partner-performance governance.

    3. 03 — Approach

      Distributor onboarding, coverage planning, incentive design, supply-and-demand control, territory management and co-marketing.

    4. 04 — Outcome

      Helped establish a meaningful first-year market position in Jordan and built a multi-distributor Saudi channel with thousands of active sales points, reaching targets ahead of plan.

  7. VIIVirgin Mobile KSA — logo

    Virgin Mobile Regional and National Growth

    Context
    Virgin Mobile Saudi Arabia
    Period
    2013 – 2020

    Capabilities Demonstrated

    • Launch Execution
    • Regional P&L
    • National Sales
    • Enterprise
    • Partnerships
    • Customer Economics
    1. 01 — Challenge

      Build launch capability regionally, then strengthen national sales, partnerships and enterprise execution.

    2. 02 — Contribution

      Created direct-sales structures, expanded modern-trade and franchise execution, negotiated partners and later directed national sales and business development.

    3. 03 — Approach

      Regional P&L management, segmentation, partner negotiation, pipeline governance and capability development.

    4. 04 — Outcome

      Supported Virgin Mobile KSA's launch and helped build a meaningful national market position.

Extended commercial dossier · released upon request

A longer read for serious executive conversations.

Register: this dossier uses the same generalized public wording as the rest of the site — 'hundreds of millions', 'double-digit growth', 'a national scale'. Exact SAR values, percentages and confidential operator figures are not reproduced here and are shared only in verified executive conversations.